US State Privacy Notice

This US State Privacy Notice (this “Notice”) supplements the information contained in the Privacy Statement of WIOLP (“WIOLP”, the “Company”, “we”, “us”, or “our”).

WIOLP is an online service that allows members to create profiles with data of family members, participate in scientific research, and search in database records with advanced search tools (the “Service”).

This US State Privacy Notice (“Notice”) describes our practices regarding the collection, use, and disclosure of personal information when US residents use our WIOLP website, and/or the WIOLP mobile applications for iOS and Android (collectively, the “Website”), use or obtain our Service, or engage with us offline. It addresses legal obligations and rights that apply to “personal information” or “personal data,” which is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked directly or indirectly, with a particular individual or household.

Capitalized terms used but not defined in this Notice or our Privacy Statement have the meaning ascribed to them in our Terms and Conditions.

By accessing the Website, you agree to our Terms and Conditions and our collection and use of personal information as described in this Notice and our Privacy Statement. If you do not agree to this Notice, do not use the Website or the Service and delete your account.

Notice at Collection – The Personal Information We Collect

We collect the following categories of personal information and collected the same categories in the 12 months preceding the date of this Notice:

1) Personal identifiers: names, email addresses, home addresses, telephone numbers, account password, names of ancestors and/or names of relatives, and birth dates.

2) Credit card or payment card information: credit card numbers, billing addresses and information required to facilitate payments through our payment service providers.

3) Commercial information: records of WIOLP products or services obtained, purchased, or considered.

4) Internet or other electronic network activity information: information relating to how you interact with our Website and advertisements, the type of computer and browser you use, the address of the website from which you linked to the Website, IP address, page views.

5) Electronic, and visual information: information provided telephonically to our customer service representatives and information provided using our automated virtual assistant; identifying information included in emails sent to us, messages or comments posted on our blogs, social media accounts, or our message boards.

Notice at Collection – Purposes for Which We Collect Personal Information

We collect personal information for the following purposes: 

Categories of Personal Information Purposes for Collection

Personal identifiers: names, email addresses, telephone numbers, account password, names of ancestors and/or names of relatives, and birth dates.

Internet or other electronic network activity information: information relating to how you interact with our Website, the type of computer and browser you use, the address of the website from which you linked to the Website, IP address, page views.

Electronic, and visual information: information provided telephonically to our customer service representatives and information provided using our automated virtual assistant; identifying information included in emails sent to us, messages or comments posted on our blogs, social media accounts, or our message boards.

To provide our Service

Personal identifiers: name, email address, home or billing address, telephone numbers, account ID.

Credit card or payment card information: credit card numbers, billing addresses and information required to facilitate payments through our payment service providers.

Commercial information: records of WIOLP products or services obtained, purchased, or considered.

To process payments

Personal identifiers: names, email addresses, telephone numbers, account password, names of ancestors and/or names of relatives, and birth dates.

Internet or other electronic network activity information: information relating to how you interact with our Website, the type of computer and browser you use, the address of the website from which you linked to the Website, IP address, page views.

Electronic, and visual information: information provided telephonically to our customer service representatives and information provided using our automated virtual assistant; identifying information included in emails sent to us, messages or comments posted on our blogs, social media accounts, or our message boards.

To communicate with you

Personal identifiers: names, email addresses, home addresses, telephone numbers.

Commercial information: records of WIOLP products or services obtained, purchased, or considered.

Internet or other electronic network activity information: information relating to how you interact with our Website, the type of computer and browser you use, the address of the website from which you linked to the Website, IP address, page views.

For advertising and marketing

Personal identifiers: names, email addresses, telephone numbers, home addresses, account password, names of ancestors and/or names of relatives and their relationships to you, birth dates, marriage dates and similar information you may provide us.

Internet or other electronic network activity information: information relating to how you interact with our Website and advertisements, the type of computer and browser you use, the address of the website from which you linked to the Website, IP address, page views.

Electronic, and visual information: information provided telephonically to our customer service representatives and information provided using our automated virtual assistant; identifying information included in emails sent to us, messages or comments posted on our blogs, social media accounts, or our message boards.

To operate, analyze, and improve our Website and Service

Personal identifiers: names, email addresses, telephone numbers, home addresses, account password, names of relatives, and birth dates.

Credit card or payment card information: credit card numbers, billing addresses and information required to facilitate payments through our payment service providers.

Commercial and financial information: payment information and records of WIOLP products or services obtained or purchased.

Internet or other electronic network activity information: information relating to how you interact with our Website and advertisements, the type of computer and browser you use, the address of the website from which you linked to the Website, IP address, page views.

Electronic, and visual information: information provided telephonically to our customer service representatives and information provided using our automated virtual assistant; identifying information included in emails sent to us, messages or comments posted on our blogs, social media accounts, or our message boards.

To prevent fraud, activities that violate our Terms and Conditions or that are illegal; and to protect our rights and the rights and safety of our users or other


 

Notice at Collection – Sale/Sharing/Targeted Advertising

When we engage in digital advertising and analytics, we may share (in circumstances which may be deemed a “sale” or “share” under certain U.S. regulations), the following categories of personal information with third parties: personal identifiers, commercial information, and internet or other electronic activity information. Such sharing may be either through cookies, similar technologies or otherwise offline. This will not apply to residents of California, Virginia, Colorado, Connecticut and Utah under the age of 18, and those who had registered for our Service before January 30, 2024 , and we are able to identify as such. Such users are automatically opted out of “sale” or “share” unless they choose otherwise.

Opt-out Preference Signals

Some browsers or plug-ins use Global Privacy Control (GPC). You can learn about this signal and how to use it at https://globalprivacycontrol.org/ 

If our site detects a GPC signal from your device, we will interpret it as a request to opt out of selling your personal information and to opt out of cross-context behavioral advertising (“sharing” under California law) for the browser or device on which the signal is sent.

Note that if you use different browsers or multiple devices, when you engage with our Website, the GPC tools are not configured to associate across browsers or devices. Therefore, if you want to send a similar signal for these other browsers and devices, you will need to set the signal separately for each. If you clear cookies from the cache in your browser, your “Do Not Sell or Share” preference will be erased, and you’ll need to reset it.

Notice at Collection – Retention Periods

We retain the categories of personal information we collect for the length of time necessary to provide our Service and to comply with legal obligations or to protect our legal rights. For more information, see section 9 “Retention Practices” in our Privacy Statement.

Categories of Sources from Which We Collect Personal Information

  • when you use the Service to build your family tree, conduct family research on the Website, or invite others to view or edit your family tree;
  • when you post messages or comments on our blogs, social media accounts, or our message boards;
  • when you communicate with our customer support team or other representatives;
  • when you engage with our automated virtual assistant;
  • when you participate in any Surveys or questionnaires on the Service;
  • when you visit or interact with our Website;
  • when you interact with us in your capacity as a representative of another entity or individual with whom we are doing business..

Use of Cookies and Tracking Technologies

We make use of browser cookies and similar automated means of data collection technologies to enhance your experience of visiting the Website, for example, to avoid displaying certain messages to you more than once, to save your login details so you won’t need to re-enter them each time you wish to Log in, or to remember the display language you previously selected so you won’t need to select it each time you visit the Website. You can change your cookie settings with regards to analytics and advertising cookies at any time by clicking the ”cookie settings” link in the footer.

We also allow third parties to use tracking technologies on our Website for analytics and for advertising (in some states subject to your consent). They allow us to count visits and traffic sources to measure and improve our site’s performance, to improve our website performance, to understand what interests our users, and measure how effective our content is. They are also used to better understand your interests, including which sites and ads you click on, and assist in delivering personalized ads that may be of interest to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our advertising campaigns. Some of these third parties use tracking technologies to collect information about how you interact with other websites and advertisements across the Internet in order to provide advertising that is tailored to your interests, and which may appear on our Website or on other websites or platforms.

You may set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. You can disable cookies from your computer system by following the instructions on your browser or at www.youradchoices.com. For more information about cookies, please go to www.allaboutcookies.org.

Use or Disclosure of Sensitive Personal Information

We do not use or disclose sensitive personal information to create inferences or profiles about individuals or for any purposes other than providing our Service.

No Profiling to Facilitate Decisions with Legal or Other Significant Effects

We do not engage in the automated processing of personal information to create profiles about individuals that are used in furtherance of decisions with legal or other similarly significant effects, such as the provision or denial of financial or lending services, housing, insurance, or access to essential goods or services.

Disclosure of Personal Information for Business Purposes in the Past 12 Months

The following chart describes the categories of personal information that we disclosed to third parties for a business purpose in the 12 months prior to the date of this Notice:

Categories of Personal Information Categories of Third Parties With Which We Shared Personal Information for a Business Purpose
Personal identifiers: name, email addresses, telephone numbers, home addresses, names of relatives, and birth dates. Service providers that process payments, verify customer information, assist in providing information and search results for the Services, manage customer information and provide customer service (including through our call center and our automated virtual assistant), facilitate email communications, provide security services and cloud-based data storage, host our Website and assist with other IT-related functions, advertise and market our Service, provide analytics services, provide legal and accounting services.
Credit card or payment card information: credit card numbers, billing addresses and information required to facilitate payments. Service providers that process payments.
Commercial information: records of WIOLP products or services obtained, purchased, or considered.  Service providers that process payments, provide accounting services, advertise and market our Service, provide analytics services.
Internet or other electronic network activity information: information relating to how you interact with our Website and advertisements, the type of computer and browser you use, the address of the website from which you linked to the Website, IP address, page views. Service providers that assist us in marketing to those who visit our Website, provide security services and cloud-based data storage, host our Website and assist with other IT-related functions.
Electronic, and visual information: information provided telephonically to our customer service representatives and information provided using our automated virtual assistant; identifying information included in emails sent to us, messages or comments posted on our blogs, social media accounts, or our message boards. Service providers that manage customer information and provide customer service (including through our call center or emails and our automated virtual assistant), provide cloud-based data storage services.
 

Additionally, we may share your Personal Information to a third party in the following situations:

1) In an acquisition of WIOLP: in the event that WIOLP, or substantially all of its assets or stock are acquired, personal information will as a matter of course be one of the transferred assets. In such event, your information would remain subject to the promises made in the pre-existing Privacy Statement prior to the event. Note that this situation is not unique to WIOLP and applies to most companies.

2) In legal or privacy circumstances: as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property or the rights, property or safety of others, including to law enforcement agencies, and judicial and regulatory authorities. We may also disclose your personal information to third parties to help detect and protect against fraud or data security vulnerabilities. We will not provide information to law enforcement unless required by a valid court order.

Children’s Personal Information

Our Services are not directed to minors under the age of 13.

Third-Party Websites and Social Media Buttons

Our Website may contain links to third-party websites, including social media buttons that link to social media platforms. This Notice does not govern how those third parties or social media platforms collect or use personal information when you are redirected to their websites/apps or social media platforms, and we do not endorse or have control over their practices. The privacy policies and terms of use for those third-parties websites/apps or social media platforms govern those companies’ privacy practices. We are not responsible for the content or privacy practices of any third-party websites or platforms.

How We Keep Your Personal Information Secure

We implement and maintain reasonable security appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. We are committed to developing, implementing, maintaining, monitoring, and updating a reasonable information security program, but no such program can be perfect; in other words, all risks cannot reasonably be eliminated. Data security incidents and breaches can occur due to factors that cannot reasonably be prevented. Accordingly, while our reasonable security program is designed to manage data security risks and thus help prevent data security incidents and breaches, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security.

Changes to This Notice

We may update this Notice from time to time, and when we do so, we will update the date. 

Use of the Website or the Service following any changes constitutes your acceptance of the revised Notice then in effect.

State Data Privacy Rights and Other State-Specific Disclosures

Laws in certain US states give residents of those states specific rights with respect to the personal information collected about them. See below for more information about those rights and other state-specific disclosures.

CALIFORNIA

If you are a California resident, the California Consumer Privacy Act (“CCPA”) and other California laws grant the rights described below with respect to their personal information we collect about you.

Your Right to Request Disclosure of Information We Collect and Share About You

California residents have the right to request certain information about our practices with respect to their personal information. In particular, you have the right to request that we disclose any or all of the following information to you about our processing of your personal information since January 1, 2022:

  • Specific pieces of your personal information that we’ve collected
  • The categories of personal information we have collected
  • The sources from which we collected personal information
  • The business or commercial purposes for which we collected personal information
  • The categories of third parties with which we disclosed personal information
  • The categories of personal information that we’ve disclosed to third parties for business purposes

Selling or Sharing Your Personal Information

As defined in the CCPA, we have not sold or shared California residents’ personal information in the 12 months prior to the date of this Privacy Notice. As of the date of this Notice, we may share California residents’ personal information to third parties in circumstances which may be deemed a “sale” or “share”, excluding the personal information of California residents under the age of 16, and those who had registered for our Service before January 30, 2024  and we are able to identify as such, all as further explained in the section ”Notice at Collection-Your Privacy Choices” above..

Your Right To Request The Deletion Of Personal Information We Have Collected From You

Upon your request, we will delete your personal information we have collected from you, subject to exceptions under the law.

Your Right to Request to Correct Personal Information We Hold About You

You have the right to request that we correct personal information we hold that you believe is not accurate. We will take steps to determine the accuracy of the personal information that is the subject of your request to correct, and in doing so will consider the totality of the circumstances relating to the personal information you have identified as being incorrect. We may ask that you provide documentation regarding your request to correct in order to assist us in evaluating the request.

Your Right to Ask Us Not to Sell or Share Personal Information We Have Collected About You

You have the right to opt out of selling or sharing your personal information for cross-context behavioral advertising. To opt-out, click here: Your privacy Choices.

Shine the Light

California residents with whom we have an established business relationship are entitled to ask us for a notice describing certain categories of personal customer information we shared in the immediately preceding calendar year with third parties for those third parties’ direct marketing purposes and to identify those third parties. 

How We Respond to Do Not Track Signals

We do not currently respond to Do Not Track (“DNT”) signals from your browser because a uniform technological standard has not yet been developed for DNT.

Exercising Your Rights

To exercise any of the rights described in this Notice, email info@wiolp.com. All requesters will be required to authenticate themselves before we respond to their request.

California residents can lodge a complaint for violation of the California Genetic Information Privacy Act with any of the following California prosecutorial entities: the California Attorney General’s Office, a district attorney, authorized county counsel, a city attorney or an authorized city prosecutor.

Authorized Agents

You may designate an agent to submit requests on your behalf. If you do so, we will require your written authorization to release your personal information to your agent. The agent will need to provide us with your signed permission indicating the agent has been authorized to submit the request on your behalf. We will also require that you verify your identity directly with us or confirm with us that you provided the agent with permission to submit the request.

Verification Process

If you have an account with us, you may be asked to log in to your account. If you do not have an account with us, you may be asked to provide us with personal information to be matched with information we already have. The number and scope of such personal information will depend on the sensitivity of the personal information involved and the risk of harm due to any unlawful disclosure or deletion of such personal information. Such information may include your name, mail address, and date of birth. If we do not have a reasonable method by which we can verify your identity to the degree of certainty required, then your request may be denied.

Response Timeline and Additional Information

We provide a substantive response to your request as soon as we can, generally within 45 days from when we receive your request, although we may be allowed to take longer to process your request under certain circumstances. If we expect your request is going to take us longer than normal to fulfill, we will let you know.

We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover our administrative costs of providing the information in certain situations. In some cases, the law may allow us to refuse to act on certain requests. When this is the case, we will endeavor to provide you with an explanation as to why.

COLORADO
 
If you are a Colorado resident, the Colorado Privacy Act (“CPA”) grants the rights described below with respect to personal information we collect about you.
 
Right to Know: Colorado residents have the right to confirm whether or not we are processing their personal information and to access such data.
Right to Access: Colorado residents have the right to a portable copy of the personal information we have collected from them.
Right to Delete: Colorado residents have the right to request deletion of the personal information that we have collected about them and to have such information deleted, subject to certain exceptions.
Right to Correct: Colorado residents have the right to ask that we correct inaccuracies in their personal information, taking into account the nature of personal data and purposes of processing such information.
Right to Opt-Out of Targeted Advertising: Colorado residents have the right to ask us to stop processing their personal information for targeted advertising.
Right to Opt-Out of the Sale of Personal Information: Colorado residents have the right to ask us to stop processing their personal information in a way that constitutes a “sale” of personal information under Colorado law.
 
Please note that for purpose of this section of this Notice, we consider “personal information” to have the same meaning as “personal data” as defined under the CPA.
 
Exercising Your Rights and How We Will Respond
 
To exercise your rights to know, delete, or correct, or to ask a question, email info@wiolp.com. We will respond to such requests within 45 days from when we receive your request, although we may be allowed to take longer to process your request under certain circumstances. If we expect your request is going to take us longer than normal to fulfill, we will let you know.
 
You can opt out of the “sale” of your personal information or the use of your personal information for targeted advertising. 
 
We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover our administrative costs of providing the information in certain situations. In some cases, the law may allow us to refuse to act on certain requests. When this is the case, we will endeavor to provide you with an explanation as to why.
 
Our Commitment to Honoring Your Rights
 
If you exercise any of the rights explained in this Notice, we will continue to treat you fairly. If you exercise your rights under this Notice, you will not be denied or charged different prices or rates for goods or services or provided a different level or quality of goods or services than others.
 
Verification of Identity – Requests to Know, Delete, Correct
 
If you have an account with us, you may be asked to log in to your account. If you do not have an account with us, you may be asked to provide us with personal information to be matched with information we already have. The number and scope of such personal information will depend on the sensitivity of the personal information involved and the risk of harm due to any unlawful disclosure or deletion of such personal information. Such information may include your name, mail address, and date of birth. If we do not have a reasonable method by which we can verify your identity to the degree of certainty required, then your request may be denied.
 
When We Do Not Act on a Request – Appeal Process
In some cases, we may not act on your requests (e.g., if we cannot do so under other laws that apply). When this is the case, we will explain our reasons for not providing you with the information or taking the action (e.g., correcting data) you requested.
 

CONNECTICUT

If you are a Connecticut resident, the Connecticut Data Privacy Act (“CTDPA”) grants the rights described below with respect to personal information we collect about you.

Right to Know: Connecticut residents have the right to confirm whether or not we are processing their personal information and to access such data.
Right to Access: Connecticut residents have the right to a portable copy of the personal information we have collected from them.
Right to Delete: Connecticut residents have the right to request deletion of the personal information that we have collected about them and to have such information deleted, subject to certain exceptions.
Right to Correct: Connecticut residents have the right to ask that we correct inaccuracies in their personal information, taking into account the nature of personal data and purposes of processing such information.
Right to Opt-Out of Targeted Advertising: Connecticut residents have the right to ask us to stop processing their personal information for targeted advertising.
Right to Opt-Out of the Sale of Personal Information: Connecticut residents have the right to ask us to stop processing their personal information in a way that constitutes a “sale” of personal information under Connecticut law.
 

Please note that for purpose of this section of this Notice, we consider “personal information” to have the same meaning as “personal data” as defined under the CTDPA.

Exercising Your Rights and How We Will Respond

To exercise your rights to know, delete, or correct, or to ask a question, email info@wiolp.com. We will respond to such requests within 45 days from when we receive your request. If we expect your request is going to take us longer than normal to fulfill, we will extend the response period by another 45 days and will inform you of such an extension.

You can opt out of the “sale” of your personal information or the use of your personal information for targeted advertising or profiling. To opt-out, click here: Your privacy Choices.

We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover our administrative costs of providing the information in certain situations. In some cases, the law may allow us to refuse to act on certain requests. When this is the case, we will endeavor to provide you with an explanation as to why.

Our Commitment to Honoring Your Rights

If you exercise any of the rights explained in this Notice, we will continue to treat you fairly. If you exercise your rights under this Notice, you will not be denied or charged different prices or rates for goods or services or provided a different level or quality of goods or services than others.

Verification of Identity – Requests to Know, Delete, Correct

If you have an account with us, you may be asked to log in to your account. If you do not have an account with us, you may be asked to provide us with personal data to be matched with data we already have. The number and scope of such personal data will depend on the sensitivity of personal data involved and the risk of harm due to any unlawful disclosure or deletion of such personal data. If we cannot reasonably verify your identity to the degree of certainty required, then your request may be denied.

When We Do Not Act on a Request – Appeal Process

In some cases, we may not act on your requests (e.g., if we cannot do so under other laws that apply). When this is the case, we will explain our reasons for not providing you with the information or taking the action (e.g., correcting data) you requested.

NEVADA

Pursuant to Nevada law, you may direct a commercial operator of a website not to sell certain personal information a business has collected or will collect about you. WIOLP does not sell personal information as it is described in Nevada law.

UTAH

If you are a Utah resident, the Utah Consumer Privacy Act (“UTCPA”) grants the rights described below with respect to personal information we collect about you.

Right to Know: Utah residents have the right to confirm whether or not we are processing their personal information and to access such data.
Right to a Copy: Utah residents have the right to obtain a portable and readily usable copy of the personal information that they previously provided to us that, where the processing is automated, can be transmitted to another data controller without impediment.
Right to Delete: Utah residents have the right to request deletion of the personal information that we have collected about them and to have such information deleted, subject to certain exceptions.
Right to Opt-Out of Targeted Advertising: To the extent we engage in targeted advertising, Utah residents have the right to ask us to stop processing their personal information for such purposes.

While the UTCPA provides the right to opt out of the sale of personal information, we do not sell personal information consistent with the definition of “sale” under Utah law.

Please note that for purpose of this section of this Notice, we consider “personal information” to have the same meaning as “personal data” as defined under the UTCPA.

Exercising Your Rights and How We Will Respond

To exercise your rights to know, delete, or correct, or to ask a question, email info@wiolp.com. We will respond to such requests within 45 days from when we receive your request although we may be allowed to take longer to process your request under certain circumstances. If we expect your request is going to take us longer than normal to fulfill, we will let you know.

We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover our administrative costs of providing the information in certain situations. In some cases, the law may allow us to refuse to act on certain requests. When this is the case, we will endeavor to provide you with an explanation as to why.

Verification of Identity – Requests to Know, Obtain a Copy, Delete

If you have an account with us, you may be asked to log in to your account. If you do not have an account with us, you may be asked to provide us with personal data to be matched with data we already have. The number and scope of such personal data will depend on the sensitivity of personal data involved and the risk of harm due to any unlawful disclosure or deletion of such personal data. If we cannot reasonably verify your identity to the degree of certainty required, then your request may be denied. 

VIRGINIA

If you are a Virginia resident, the Virginia Consumer Data Privacy Act (“VCDPA”) grants you the following rights with respect to the personal data we collect about you:

Right to Know: Virginia residents have the right to confirm whether or not we are processing their personal data and to access such data, including by obtaining a copy of data that they previously provided to us.
Right to Delete: Virginia residents have the right to request deletion of their personal data that we have collected about them and to have such personal data deleted, subject to certain exceptions.
Right to Correct: Virginia residents have the right to ask that we correct inaccuracies in their personal data, taking into account the nature of personal data and purposes of processing such information.
Right to Opt-Out of Targeted Advertising: Virginia residents have the right to ask us to stop processing their personal information for such purposes.

To exercise any of the rights described in this Notice, or for additional information about how to exercise your rights, email info@wiolp.com. All requesters will be required to authenticate themselves before we respond to their request.

Verification Process

If you have an account with us, you may be asked to log in to your account. If you do not have an account with us, you may be asked to provide us with personal information to be matched with information we already have. The number and scope of such personal information will depend on the sensitivity of the personal information involved and the risk of harm due to any unlawful disclosure or deletion of such personal information. Such information may include your name, mail address, and date of birth. If we do not have a reasonable method by which we can verify your identity to the degree of certainty required, then your request may be denied.

Last Updated: January 30, 2024

Identity and Contact Details of the DataController

For more information concerning matters relating to your Personal Information, or the information processing activities of WIOLP, please contact us using the web form.

Official correspondence must be sent via postal mail to:

WIOLP, s.r.o., Tallerova 4, 811 02 Bratislava, Slovak republic, Central Europe

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